Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You will find nearly all the answers to your questions in the user–friendly Help Center section incorporated into our Online Control Panel. It boasts a comprehensive repository with regularly asked questions and in–depth help articles prepared by our well–trained customer support team.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a collection of educational video tutorials that visually display how you can remedy a typical issue connected to your shared hosting account. You can find the instructional videos in the Help Center section.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a round–the–clock tech support service and a 1–hour support ticket response time guarantee. Our expert technical support engineers will be online 24x7x365 to attend to your queries and to troubleshoot any issue that you could stumble upon. Simply send a client support ticket from the Help section and we will respond back to you in a flash.