Regardless of the fact that the hosting service provided by the different companies appears the same, each provider has got a customized platform with its own tweaks and different ways to perform given things. That’s why, an enormous knowledge base will be remarkably helpful both for persons with zero practical experience and for technically skillful individuals who will sooner or later find out how certain operations are done, but will lose time meanwhile. The aim of such a knowledge base is to help make the hosting service quick and simple to use, saving users lots of time and energy. The end result is more satisfied customers, since they can swiftly find the information they are seeking, and less work for the support staff representatives, because typically the vast majority of the queries and difficulties that customers have are already outlined in the knowledge base. Provided that the articles are expertly written and encompass more topics, you will be able to discover more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Shared Hosting
If you order a shared hosting account through our company, you’ll be bestowed with access to our exhaustive online documentation where you will see info about practically everything associated with our web hosting solutions. The topics vary from how to set up an e-mail account on your cellular phone, to how to accomplish various things using an .htaccess file. The articles are written in a simple-to-understand manner and feature in-depth instructions on how to accomplish a particular task in your Hepsia hosting Control Panel. You can also find info that is not directly associated with Hepsia, for instance one that concerns Internet applications on your computer. The complete list of articles will be available in the Help section of the Control Panel, but the ones that are related to a specific Control Panel section can be accessed on the spot. Given the fact that we have encompassed as many topics as possible, you will be able to find out practically everything associated with your account.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated hosting packages come with extensive online technical documentation where you will see information about all the functions that our created-developed Hepsia Control Panel comes with, plus solutions to different questions and difficulties that you might run into. All installation guides contain detailed specifications, which implies that you won’t have to worry about skipping something if you’d like to export a MySQL database, for example. The troubleshooting articles include a variety of different probable causes of specific problems and the solution for each one of them, so if you are not able to send emails even though you have the right outgoing mail server settings, for instance, you can swiftly find out what the reason could be and correct the problem with two or three mouse clicks in your mail client. As Hepsia offers quite a few features, you will be able to find related articles in every single section. In case you would like to check out all help articles, you can use the Help menu, which is located in the upper right-hand corner of the screen.