Service Uptime Guarantee
Find out what a service uptime guarantee consists of and also how you are able to benefit from it.
The service uptime for any shared hosting account is of essential importance. If you are using a server that has frequent issues and your website is not online for extended periods of time, it is more likely that site visitors shall not return. Provided you have an online store, for example, it will mean lost potential customers smaller profit. Your internet sites could even get penalized by search engines like yahoo with lower rankings regardless how good their content is. To avoid this kind of scenario, you should always make sure that the hosting service you get is stable. That way, the success of your site will depend solely on its content and your advertising campaigns and will not be affected by hosting-related elements that you have got no control of.
Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% server uptime for each and every shared hosting
account on our web servers. We use an avant-garde cloud hosting platform where each part of the website hosting service is addressed by an independent set of servers, therefore if one server fails, the remaining ones inside the cluster will take over immediately. The cloud platform also lowers the overall load significantly, so the web hosting service is much more stable when compared with a service where everything runs on a single machine and your websites are going to perform in the best possible way. We also have redundant Internet lines and diesel backup generators to be sure that your websites will stay online no matter what. Software and hardware firewalls guarantee the proper operation of our servers in case there is DDoS attacks whereas in the case of any software issue, we have admins monitoring the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
When you use semi-dedicated server packages, you're going to reap the benefits of a 99.9% service uptime and you can just forget about any issues you may have experienced with other service providers. Different to the vast majority of hosting companies, we do not run everything on only one hosting server. Instead, each and every part of the hosting service, such as the file storage, emails, databases, CP, stats, and so forth., has its own clusters of servers. If one web server fails, the others will take over, so your internet sites won't be affected. We also employ an innovative load-balancing platform which guarantees the ideal performance of both our servers and the websites accommodated on them. Several different Internet providers and diesel generators are our backup in case of an infrastructural problem, while a team of expert professionals, which is available 24/7, watches the system in case of software issues. Through our semi-dedicated hosting packages
, your websites shall be operational no matter what.
Service Uptime Guarantee in VPS Web Hosting
Using a virtual private server
from our company, you'll never need to worry about the uptime and / or accessibility of your account. Our top-notch data center facilities have redundant power supplies, diesel generators and a number of different Internet providers as a way to guarantee that the servers can be reached in case of any infrastructural malfunction. Furthermore, we guarantee that the physical hosting server in which your virtual one will be set up will be working no less than 99.9% of the time and a team of qualified administrators that keep an eye on all of the machines 24/7/365 will make sure we keep our promise. All servers employ brand new, carefully tested parts in order to avoid hardware difficulties and the hard drives work in RAID. We have software and hardware firewalls in order to avoid DDoS attacks against the web servers.
Service Uptime Guarantee in Dedicated Servers Hosting
All of our dedicated plans include a 99.9% hosting server and network uptime warranty and repairs and maintenance procedures are contained in the other .01% of the time. We check out each server carefully before we hand it over to the client and we work with new hardware components in order to avoid any probability of hardware troubles. Any unanticipated software difficulties will be resolved promptly by our system administrators as they keep tabs on all the servers 24/7. In order to avoid infrastructural issues, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the connectivity to the web servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your websites are flooded, we can take action quickly and filter the unwanted traffic before it reaches your dedicated server
and interferes with the proper operation of your web sites.