Installation and Troubleshooting
Find out more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Aside from having more system resources, a very good reason why you may get your own hosting server and use it instead of a shared Internet hosting plan is the fact that you could install and run a large selection of software. With a shared account, you could use applications, that do not need root access and are not installed server-side, so if you require certain software for your web sites, you cannot install it on a shared hosting server. This isn't so with a hosting server of your own where you could install everything you would like. The downside is that you may not have much experience and managing your own hosting server is more difficult that managing a shared Internet hosting account in which the provider handles the majority of things. That's why we offer an extra service for our server plans called Installation & Troubleshooting and you can make use of it any time that you come across any problems with the management of your server.
Installation and Troubleshooting in VPS Web Hosting
The upgrade can be acquired for any of the virtual private server
plans regardless of the OS and Control Panel that you have selected or the task that you need to be performed as our administrators will assist you with anything associated with the software on the machine. This includes, but is not limited to, setting up third-party programs, setting up server options, troubleshooting scripts when they do not work properly, etcetera. The upgrade includes one hour of work and if a particular task requires less time, the remaining minutes shall be available for the future and shall be listed in the virtual private server billing Control Panel. You may use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which offers 30 minutes of custom work on your hosting server. Thus, you'll be able to work on your websites without having to worry that you will not be able to use some app or losing time on technical matters.
Installation and Troubleshooting in Dedicated Servers Hosting
You can take advantage of our service at any moment in the event that you have a dedicated server
from us and you could include it in your plan with simply a couple of mouse clicks. If you require some custom work on the hosting server from the very beginning, for example, you can aquire the upgrade together with the plan during the signup procedure, or you can get it from your billing area in the event you need support at some point afterwards. The Installation & You with any task that you cannot do on your own for one reason or another - install a script, set it up or troubleshoot it. Thus, you can focus on building your Internet sites without spending time on hosting server maintenance or software issues since our seasoned staff will take care of these things for you. You could add the upgrade as many times as you require it and if some time remains, it'll be listed within your billing Control Panel, so you'll be able to use it whenever you need it again.