Q: Why do I have to transfer my web site? What does web site migration include?
A: When your present hosting provider can no longer answer the needs of your website, or when you experience continuous downtime, or if you are forced to wait for hours for the customer service team to get back to you, it may be a good idea to change your provider, i.e. to transfer all the files for your websites together with your databases from your present provider to your new provider. At Linux23 Cloud Hosting, we realize that this can be difficult and time–consuming. That’s why we’ll do all that for you at no cost!Our highly accomplished technical team will transfer your site content from your current hosting provider to us. Our technicians have got a lot of experience migrating websites and are able to handle anything – from a customary WordPress–driven weblog or Joomla™–powered website, to a highly elaborate, custom–built web application.
Q: How much time will it take for my web site to be migrated to your platform?
A: We strive to implement all website migrations as fast as possible. Even so, we don’t have a set time frame for web site migrations. There are various facets that you need to take into consideration – the mere size of your web site and the workload of our web site migration staff, etc. We always try to implement each migration within 48 hours. With smaller websites, our staff usually manages to finish within 24 hours.
Q: Do you require something from me before you start moving my site?
A: Yup. We’ll need to have the name of the website that you wish us to transfer. We will also require a way to log into your current hosting account so that we can get the files associated with your website.
Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my web site?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. As soon as the transfer is completed, we’ll ensure that everything is functioning correctly and that the integrity of your content is not compromised prior to notifying you that the transfer is over. Then we’ll instruct you how to transfer the domain to your web hosting account with us and how to update the DNS resource records.
Q: Will my current hosting provider know that I’m leaving them?
A: Nope. We’ll never contact your web hosting provider about anything at all. They will not be aware of the web site migration either.
Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–based hosting platforms. Basically, if we can gain access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.